You will probably have come across something like this in your career: you need someone to make a decision on important matters and are being told to be patient! While patience is a virtue and everybody procrastinates on some occasions, it is crucial not to confuse procrastination with thinking time.
Thinking time is the quiet reflection space we create for ourselves, the space in which we consider our options, the pros and cons prior to making a decision (and our best decisions often come from taking time out for a period of quiet contemplation). The bane of all decision making - procrastination - is more related to our personal fear of whether things will happen or not happen. It often goes like this: 'It's only a small job so I can do it later' and 'Oh my god, If I make a wrong decision in this case, I'll be in line for a major reprimand later.'
At the office there are always opportunities when we want to get a decision from someone, maybe from our boss, who is so busy with dozens of other decisions, so the decision we require keeps getting delayed. Here are a few questions you can use to help or coach someone make a good decision.
If you look at it from the outside, then a reluctance to make a decision is a decision in itself. If we want to support people in making better quality decisions - and, ultimately, get the answers we need - we must provide them with enough thinking time and space to allow them to come up with the right decision themselves.